Dell Technologies (NYSE:) shares have edged higher premarket Friday despite news yesterday evening that the company has suffered a security breach.
Dell emailed customers on the evening of May 9, stating that customer information, including names, addresses, and Dell hardware and order information, had been stolen from one of its online portals.
The portal contains a database with “limited types of customer information related to purchases from Dell,” the company said. “We believe there is not a significant risk to our customers given the type of information involved,” they added.
Dell says the information accessed does not include financial or payment information, email address, telephone number or any highly sensitive customer information.
While the company has not disclosed the number of impacted individuals, reports state the hacker claims to have compromised 49 million records. These records are now said to be for sale on the dark web.
The email from Dell states the company, upon identifying the incident, promptly implemented its incident response procedures, “began investigating, took steps to contain the incident and notified law enforcement.”
“We have also engaged a third-party forensics firm to investigate this incident. We will continue to monitor the situation,” they continued.
