The CEO of the Eurobank Group, Fokion Karavias, stressed his commitment to practically supporting Hellenic Bank, on his first visit, since Eurobank took it over. He was accompanied on his visit by deputy CEO Stavros Ioannou.
Eurobank’s executives, accompanied by Hellenic’s CEO, Michalis Louis, had the opportunity to visit the bank’s branches and business centres, as well as the Technology and Digital Development Centre in Nicosia. This demonstrated the emphasis placed by the new owners on modernising structures and practices, the strengthening relations with customers and speeding up the digital transformation.
There was also a meeting at Hellenic’s headquarters with senior management, at which the evolution of the organization and the upgrading of the services provide were discussed.
The Eurobank Group’s intention, said Karavias, was to support Hellenic Bank in every possible way, with regard to products, services, supervisory authorities, and technology, so it could grow and be upgraded.
“We will join forces where necessary to transfer expertise in order to become the biggest and best bank in Cyprus,” he said.
Karavias also stressed that the measure of success was, in every case, the customer, and he underlined that this is something all staff at all levels, including the bank’s senior managers, must keep in mind. “A new chapter is opening for Hellenic Bank, and I am sure that you will all support this effort,” he added.
In his own intervention, Ioannou expressed his deep satisfaction that Hellenic Bank is now part of the Eurobank Group family.
“I am optimistic that the next quarters will prove that our venture will be a success,” he noted, adding that “this success is based on the formation of strong ties between us and a further deepening of trusting relationships with our customers.”
With the visit, Karavias was fulfilling the promise he recently made in his message to Hellenic Bank staff.
“This is merely the first of many regular visits to follow”, he said, reaffirming the importance the Group attaches to Hellenic Bank and the confidence it has about the opportunities and prospects that lie ahead.
