She said US Department of TransportationWednesday, said that “in some cases” wheelchair users were injured, but did not provide a specific number.
For her part, she said American Airlines It has made significant investments to improve wheelchair handling.
According to the ministry’s decision, $25 million will be deducted from the airline, or half of its civil fine, for that Investments Compensation paid to affected passengers.
Investigations into this matter came as a result of receiving three formal complaints from the American Disabled Veterans Organization against American Airlines.
Investigators confiscated a video clip of an incident that occurred in Miami International Airport Last year, workers were shown pushing a wheelchair down the baggage ramp, and the chair hit the bottom of the ramp, then flipped over and fell onto the concrete.
US Secretary of Transportation Pete Buttigieg said that American Airlines “appears to be one of the worst offenders,” but the problems found by investigators “are not limited to one airline.” He added that the department is conducting similar investigations with other airlines, but he did not mention their names.